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Incident · State breach notice (California AG)

Tower Administrative Services data breach: 248,940 people after a February 2026 network intrusion

Compiled from public records. Updated 2026-11-09. By the cisonews.net Desk.

Tower Administrative Services reported a data breach affecting 248,940 people in total, the figure on Indiana's attorney general list, which counts 2,540 Indiana residents among them. The company says it identified suspicious activity in its corporate network on February 4, 2026, and learned that some information in its systems was subject to unauthorized access or acquisition on or around February 3. Its review of the data ended on or around May 20, 2026, and notices reached Indiana on June 23.

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How many people were affected by the Tower Administrative Services data breach?

248,940 in total, the number Tower reported to Indiana. The letter gives no count. The state lists count their own residents:

RegulatorWho it countsNumberRecorded
Indiana attorney generalTotal reported by Tower248,940Notice sent June 23, 2026
Texas attorney generalTexans25,742Posted June 26, 2026
Indiana attorney generalIndiana residents2,540Notice sent June 23, 2026
Washington attorney generalWashington residents868Reported June 26, 2026
California attorney generalNo count published—Recorded June 25, 2026

Texas's attorney general lists 25,742 Texans for Tower Administrative Services, posted on June 26, 2026, and records Social Security numbers and financial information as involved.

The ranking of 2026's largest breaches explains how Indiana's list counts totals, and why one notice can appear on several state lists with different numbers.

What happened, and when?

DateEvent
On or around February 3, 2026Unauthorized access to or acquisition of information
February 4, 2026Tower identifies suspicious activity and starts an investigation with outside specialists
On or around May 20, 2026Review of the affected data, the people it relates to and their addresses is completed
June 23, 2026Notice sent, per Indiana
June 25, 2026Notice recorded by California
June 26, 2026Notice reported to Washington

Discovery to the Indiana notice took 139 days, 34 of them after the review ended. The guide to notice delays compares this with the rest of the log.

Why would I get a letter from Tower Administrative Services?

The letter does not describe Tower's business or say how it came to hold the reader's information. It tells readers to check their account statements and their explanation of benefits forms. Texas's attorney general lists Tower's entity type as insurance services. People who never dealt with Tower directly can still receive its letter when it holds data for another organization; the guide to letters from companies you never dealt with explains how that happens.

What information was involved?

Each letter pairs the reader's first and last name with its own list of data elements, and the filed copy leaves that list blank. For its 868 residents, Washington's attorney general lists names, Social Security numbers and financial and banking information. The letter says there is no evidence that any of the information has been, or will be, misused.

What is Tower offering?

ItemDetail from the letter
ServiceCredit monitoring with alerts from the credit bureau, plus proactive fraud assistance, from Cyberscout through Identity Force, a TransUnion company
LengthPrinted on each letter; blank in the filed copy
EnrollmentWithin 90 days of the letter date, online with the code on the letter; an email account is needed, and minors under 18 may not be able to enroll
QuestionsA dedicated line printed on each letter, 8 a.m. to 8 p.m. Eastern, Monday to Friday; or by mail to 8 Marticville Road, Lancaster, PA 17603

For letters dated in June 2026, the 90-day window has closed. The guide to credit monitoring offers compares offers like this one.

What Massachusetts recorded

Massachusetts' Office of Consumer Affairs and Business Regulation lists a report from Tower Administrative Services, Inc, received on June 26, 2026, with 2,124 Massachusetts residents affected. For those residents it marks Social Security numbers and financial account numbers as breached.

What the documents leave open

  • Whose data Tower held, and in what role.
  • Which data elements were involved, and for how many people.
  • How the intruder got in, and whether data was taken or only reached.

How this disclosure's timing compares

Tower Administrative Services disclosed 139 days after the discovery date its notice gives. Across the 206 other state breach notices on cisonews.net that date discovery to the day, the median gap is 100 days.

California's breach-notice rule

California's breach law (Civil Code § 1798.82 for businesses, § 1798.29 for state agencies) requires any person or business that must notify more than 500 California residents of a single breach to submit one sample copy of that notice to the Attorney General electronically. The California Attorney General's breach list, where this notice was found, is built from those submissions. Source: California Department of Justice, Office of the Attorney General, Data Security Breach Reporting. The guide Data breach laws by state: notice deadlines and attorney general thresholds in 23 states reads the rule in full, and the glossary defines Breach notification law.

Other financial services incidents on cisonews.net

All financial services incidents

Sources

  1. 2026-06-25 · ATower Administrative Services, notice letter filed with the California Attorney General, published June 25, 2026
  2. 2026-06-25 · ACalifornia Attorney General, data breach notification record, published June 25, 2026
  3. 2026-11-09 · AIndiana Attorney General, data breach year-to-date report (2026), published November 9, 2026
  4. 2026-11-09 · AWashington Attorney General, data breach notifications, published November 9, 2026
  5. 2026-11-09 · ATexas Attorney General, data security breach reports, published November 9, 2026
  6. 2026-11-09 · AMassachusetts Office of Consumer Affairs and Business Regulation, 2026 Data Breach Notification Report, published November 9, 2026
  7. undated · ACalifornia Department of Justice, Office of the Attorney General, Data Security Breach Reporting

Tier A: the organization itself (including notices it filed with a state attorney general), a regulator or SEC EDGAR. Tier B: established press. Each fact on this page carries its supporting passage in the page source.

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