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Incident · State breach notice (Massachusetts)

Mercer Advisors data breach: 143,104 people after a January 2026 intrusion into client-data systems

Compiled from public records. Updated 2026-11-09. By the cisonews.net Desk.

Mercer Advisors reported a data breach affecting 143,104 people in total, the figure on Indiana's attorney general list. The firm says an unauthorized party got into systems used to store client data on or around January 22, 2026. The data varied by person and included names, contact details, driver's license and other government ID numbers such as passports, dates of birth and account numbers. The letter says Social Security numbers were not included. Letters dated March 31, 2026 offer two years of Experian IdentityWorks Credit Plus.

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How many people were affected by the Mercer Advisors data breach?

143,104 in total, according to the number Mercer Advisors reported to Indiana. The letter gives no count.

RegulatorWho it countsNumberRecorded
Indiana attorney generalTotal reported by Mercer Advisors143,104Notice March 31, 2026
Texas attorney generalTexans15,486Posted April 2, 2026
Massachusetts consumer affairs officeMassachusetts residents2,178Reported March 31, 2026
Indiana attorney generalIndiana residents703Notice March 31, 2026

Texas's attorney general lists 15,486 Texans for Mercer Advisors, posted on April 2, 2026.

Massachusetts' record marks Social Security numbers as breached, along with financial accounts and driver's licenses. That differs from the sample letter's statement on Social Security numbers, so check the list in your own letter.

Was my Social Security number taken in the Mercer Advisors breach?

The sample letter says no. Massachusetts' record marks Social Security numbers as breached, and Texas's record lists Social Security number information among the types involved, so letters may differ from person to person. The letter does say that not every item applied to every person.

What happened at Mercer Advisors?

DateEvent
January 22, 2026Unauthorized access to client-data systems (on or around)
March 25, 2026Mercer Advisors determines that personal information was obtained
March 31, 2026Letters dated; notices to Indiana and Massachusetts

The firm says it worked with outside cybersecurity experts, contained the incident, blocked the access, added safeguards and reported the issue to law enforcement. Letters went out 68 days after the access and six days after the firm confirmed what was taken.

What is Mercer Advisors offering?

ItemDetail from the letter
ServiceExperian IdentityWorks Credit Plus for two years: credit monitoring, dark web monitoring and identity protection
Help line833-918-0255, Monday through Friday, 8 a.m. to 8 p.m. Central Time, except U.S. holidays

The guide to credit monitoring offers compares offers like this one.

What Washington's attorney general recorded

Washington's attorney general lists a report from Mercer Advisors Inc., received on March 31, 2026, with 7,470 Washington residents affected and a breach date of January 22, 2026. For those residents the record lists names, Social Security numbers, driver's license or state ID numbers, financial and banking information, dates of birth, passport numbers, usernames and passwords or security answers and email address and password/security question answers as compromised.

What the documents leave open

  • How the unauthorized party got into the client-data systems.
  • Why the Massachusetts and Texas records list Social Security numbers when the sample letter rules them out.
  • Which kinds of accounts the account numbers belong to.

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Sources

  1. 2026-03-31 · AMercer Advisors Inc., notice of data breach filed with the Massachusetts Office of Consumer Affairs and Business Regulation, published March 31, 2026
  2. 2026-11-08 · AIndiana Attorney General, data breach year-to-date report (2026), published November 8, 2026
  3. 2026-11-08 · AMassachusetts Office of Consumer Affairs and Business Regulation, 2026 Data Breach Notification Report, published November 8, 2026
  4. 2026-11-08 · ATexas Attorney General, data security breach reports, published November 8, 2026
  5. 2026-11-09 · AWashington Attorney General, data breach notifications, published November 9, 2026

Tier A: the organization itself (including notices it filed with a state attorney general), a regulator or SEC EDGAR. Tier B: established press. Each fact on this page carries its supporting passage in the page source.

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