Incident · State breach notice (Massachusetts)
Mercer Advisors data breach: 143,104 people after a January 2026 intrusion into client-data systems
Compiled from public records. Updated 2026-11-09. By the cisonews.net Desk.
Mercer Advisors reported a data breach affecting 143,104 people in total, the figure on Indiana's attorney general list. The firm says an unauthorized party got into systems used to store client data on or around January 22, 2026. The data varied by person and included names, contact details, driver's license and other government ID numbers such as passports, dates of birth and account numbers. The letter says Social Security numbers were not included. Letters dated March 31, 2026 offer two years of Experian IdentityWorks Credit Plus.
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How many people were affected by the Mercer Advisors data breach?
143,104 in total, according to the number Mercer Advisors reported to Indiana. The letter gives no count.
| Regulator | Who it counts | Number | Recorded |
|---|---|---|---|
| Indiana attorney general | Total reported by Mercer Advisors | 143,104 | Notice March 31, 2026 |
| Texas attorney general | Texans | 15,486 | Posted April 2, 2026 |
| Massachusetts consumer affairs office | Massachusetts residents | 2,178 | Reported March 31, 2026 |
| Indiana attorney general | Indiana residents | 703 | Notice March 31, 2026 |
Texas's attorney general lists 15,486 Texans for Mercer Advisors, posted on April 2, 2026.
Massachusetts' record marks Social Security numbers as breached, along with financial accounts and driver's licenses. That differs from the sample letter's statement on Social Security numbers, so check the list in your own letter.
Was my Social Security number taken in the Mercer Advisors breach?
The sample letter says no. Massachusetts' record marks Social Security numbers as breached, and Texas's record lists Social Security number information among the types involved, so letters may differ from person to person. The letter does say that not every item applied to every person.
What happened at Mercer Advisors?
| Date | Event |
|---|---|
| January 22, 2026 | Unauthorized access to client-data systems (on or around) |
| March 25, 2026 | Mercer Advisors determines that personal information was obtained |
| March 31, 2026 | Letters dated; notices to Indiana and Massachusetts |
The firm says it worked with outside cybersecurity experts, contained the incident, blocked the access, added safeguards and reported the issue to law enforcement. Letters went out 68 days after the access and six days after the firm confirmed what was taken.
What is Mercer Advisors offering?
| Item | Detail from the letter |
|---|---|
| Service | Experian IdentityWorks Credit Plus for two years: credit monitoring, dark web monitoring and identity protection |
| Help line | 833-918-0255, Monday through Friday, 8 a.m. to 8 p.m. Central Time, except U.S. holidays |
The guide to credit monitoring offers compares offers like this one.
What Washington's attorney general recorded
Washington's attorney general lists a report from Mercer Advisors Inc., received on March 31, 2026, with 7,470 Washington residents affected and a breach date of January 22, 2026. For those residents the record lists names, Social Security numbers, driver's license or state ID numbers, financial and banking information, dates of birth, passport numbers, usernames and passwords or security answers and email address and password/security question answers as compromised.
What the documents leave open
- How the unauthorized party got into the client-data systems.
- Why the Massachusetts and Texas records list Social Security numbers when the sample letter rules them out.
- Which kinds of accounts the account numbers belong to.
Other financial services incidents on cisonews.net
- ICW Group Holdings, Inc., Breach notice, first disclosed November 13, 2026
- Point72 Asset Management, L.P., Breach notice, first disclosed November 5, 2026
- The Vanguard Group, Inc., Breach notice, first disclosed November 4, 2026
- Hippo Analytics, Breach notice, first disclosed November 3, 2026; 176,128 affected in total (Indiana Attorney General)
- Baanx US Corp, Breach notice, first disclosed October 30, 2026; 6,594 affected in total (Indiana Attorney General)
Sources
- 2026-03-31 · AMercer Advisors Inc., notice of data breach filed with the Massachusetts Office of Consumer Affairs and Business Regulation, published March 31, 2026
- 2026-11-08 · AIndiana Attorney General, data breach year-to-date report (2026), published November 8, 2026
- 2026-11-08 · AMassachusetts Office of Consumer Affairs and Business Regulation, 2026 Data Breach Notification Report, published November 8, 2026
- 2026-11-08 · ATexas Attorney General, data security breach reports, published November 8, 2026
- 2026-11-09 · AWashington Attorney General, data breach notifications, published November 9, 2026
Tier A: the organization itself (including notices it filed with a state attorney general), a regulator or SEC EDGAR. Tier B: established press. Each fact on this page carries its supporting passage in the page source.
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