Incident · State breach notice (California AG)
Fandango data breach letter: card numbers and CVVs from its ticket checkout page, October 8 to 11, 2026
Published . Updated 2026-11-14. By the cisonews.net Desk.
Fandango, the movie ticketing service, is telling customers that an unauthorized party could access payment card information from certain transactions on its ticketing checkout page between October 8 and 11, 2026. The data listed is the card number, the CVV, the expiration date, the billing ZIP code and the customer's email address. Names, government ID, Social Security numbers and other account information were not involved, according to the letter. Fandango determined on October 30, 2026 which customers' information may have been affected. The California attorney general posted the notice on November 13, 2026. Vermont's attorney general logged 18 Vermont residents the same day. No national total has been published.
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| Date | Event |
|---|---|
| October 8 to 11, 2026 | Window in which card data on the checkout page could be accessed |
| October 30, 2026 | Fandango determines which customers may be affected |
| November 13, 2026 | Notice posted in California; Vermont records 18 residents |
| February 13, 2027 | Deadline to activate the IDX monitoring offer |
What happened in the Fandango data breach?
Fandango says it became aware of an issue with its ticketing checkout page, investigated with outside cybersecurity specialists and resolved it. The letter does not say what the issue was, how it was found, or how many transactions went through the page in those four days. The payment card breach notices guide compares other retailers' checkout-page letters in the log.
Was my CVV stolen in the Fandango breach?
The letter lists the CVV among the data that may have been affected, alongside the card number, expiration date and billing ZIP code. The letter's own advice is to watch statements and report unauthorized transactions to the card issuer or bank. Fandango says it is not aware of any fraudulent use of the information.
What information was not involved?
The letter names what was not part of the incident: first and last names, any government-issued identification, Social Security numbers and other account information. Vermont's record matches the card data: financial account codes and credit and debit account information.
What is Fandango offering people who got the letter?
Two years of IDX identity protection at no charge: credit and CyberScan monitoring, a $1,000,000 insurance reimbursement policy and fully managed identity theft recovery services. The offer must be activated by February 13, 2027. Enrollment is at app.idx.us or by phone. The call center is 1-866-200-0940, Monday through Friday, 6 a.m. to 6 p.m. Pacific. Credit monitoring offers in breach letters compares such offers.
Is the Fandango breach email real?
The copy Fandango filed in California is an email with the subject line "Fandango – Notice of Security Incident". Its enrollment link goes to app.idx.us/account-creation/protect, and the phone number it gives for enrollment is 1-866-200-0940. An email that matches the subject, the link and the number matches the filed copy. One that points to a different site or asks for your card details does not. The monitoring itself includes dark web scanning for traded personal data, including card numbers. The letter also adds contact details for attorneys general and consumer protection offices in several states, including the District of Columbia, Iowa, Maryland and New York.
How many people were affected by the Fandango breach?
Not known yet. Vermont's 18 residents is the only count on file as of November 14, 2026. The California posting gives no number. The guide to reading a California AG breach notice explains what the posting shows.
How this disclosure's timing compares
Fandango Media, LLC disclosed 14 days after the discovery date its notice gives. Across the 206 other state breach notices on cisonews.net that date discovery to the day, the median gap is 100 days.
California's breach-notice rule
California's breach law (Civil Code § 1798.82 for businesses, § 1798.29 for state agencies) requires any person or business that must notify more than 500 California residents of a single breach to submit one sample copy of that notice to the Attorney General electronically. The California Attorney General's breach list, where this notice was found, is built from those submissions. Source: California Department of Justice, Office of the Attorney General, Data Security Breach Reporting. The guide Data breach laws by state: notice deadlines and attorney general thresholds in 23 states reads the rule in full, and the glossary defines Breach notification law.
Other hospitality & entertainment incidents on cisonews.net
- Kalahari Management Co. LLC, Breach notice, first disclosed November 9, 2026
- Center Theatre Group, Breach notice, first disclosed November 3, 2026
- Sarku Japan, Breach notice, first disclosed October 27, 2026; 6,424 affected in total (Indiana Attorney General)
- Magna Hospitality Group, Breach notice, first disclosed October 13, 2026; 25,623 affected in total (Indiana Attorney General)
- Apple American Group, Breach notice, first disclosed August 18, 2026; 282,573 affected in total (Indiana Attorney General)
Sources
- 2026-11-13 · AFandango Media, LLC, notice filed with the California Attorney General, published November 13, 2026
- 2026-11-13 · ACalifornia Attorney General, data breach notification record, published November 13, 2026
- 2026-11-14 · AVermont Attorney General, security breach notices, published November 14, 2026
- undated · ACalifornia Department of Justice, Office of the Attorney General, Data Security Breach Reporting
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