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Incident · State breach notice (Massachusetts)

Eyemart Express data breach: employee payroll files, and 189,432 people on Indiana's list

Compiled from public records. Updated 2026-11-13. By the cisonews.net Desk.

The Eyemart Express, LLC data breach affected 189,432 people, the total Eyemart Express LLC reported to Indiana's attorney general for notices sent on July 15, 2026, for a breach dated February 13, 2026. Eyemart Express, a Texas company that reports to HHS as a healthcare provider, says it learned on February 13, 2026 of a cybersecurity incident involving unauthorized access to its systems the day before, and that it contained the incident the same day. Indiana's attorney general records 189,432 people affected in total, 2,637 of them in Indiana. The federal health breach list shows a round 25,000. The letter filed with Massachusetts went to employees and cites payroll information. Letters offer IDX identity protection.

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What happened at Eyemart Express?

Eyemart says it opened an investigation straight away, but could not identify the affected files with reasonable certainty until on or about March 17, 2026. It then analysed the records to identify the people affected. It says it is cooperating with federal law enforcement.

DateWhat the letter and the regulators' records say
February 12, 2026Unauthorized access to Eyemart's systems
February 13, 2026Eyemart learns of the incident and contains it
On or about March 17, 2026Affected files identified
May 18, 2026Report to HHS (25,000)
July 15, 2026Letter date; Indiana notice (189,432 total; 2,637 in Indiana)
July 24, 2026Logged in Massachusetts (5 residents)

Why do the counts differ so much?

The HHS figure, 25,000, is a round number filed two months before the letters. Indiana's later total is more than seven times larger. Neither record explains the gap, or says how many of the 189,432 are customers and how many are staff.

What information was involved?

The Massachusetts sample is the employee version. It says the files include information tied to the reader's employment, among it name and payroll information, with other items filled in on each letter. For the 5 Massachusetts residents in Eyemart Express' notice, the state's record marks Social Security numbers, medical records, financial accounts and driver's licenses as breached.

What is Eyemart offering?

ItemDetail from the letter
ServiceIDX identity protection: credit and CyberScan monitoring, a $1,000,000 insurance reimbursement policy and managed identity theft recovery; the sample leaves the term as 12 or 24 months
Enrollment deadlineOctober 15, 2026 (passed)
Enroll or ask questions1-866-200-0991, Monday to Friday, 8 a.m. to 8 p.m. Central Time, excluding U.S. holidays; or app.idx.us/account-creation/protect

The guide to credit monitoring offers sets Eyemart Express' offer beside other letters.

What Texas's attorney general recorded

Texas's attorney general lists a report from Eyemart Express, LLC, posted on July 21, 2026, with 45,460 Texans affected, a count of Texas residents only. The record lists names, addresses, Social Security numbers, driver's license numbers, financial account or card information, medical information, health insurance information and dates of birth as involved.

What Washington's attorney general recorded

Washington's attorney general lists a report from Eyemart Express, LLC, received on July 24, 2026, with 1,704 Washington residents affected and a breach date of February 12, 2026. For those residents the record lists names, Social Security numbers, driver's license or state ID numbers, financial and banking information, dates of birth, passport numbers, health insurance numbers, medical information and protected health information as compromised.

What the documents leave open

  • How the intruder got in during the one day of access.
  • How many customers, as opposed to employees, are among the 189,432.
  • What customer letters, if any, say.

With 25,000 people, Eyemart Express' report is the 107th largest of the 415 open 2026 reports in the ranking of 2026 healthcare breaches reported to HHS.

How this disclosure's timing compares

Eyemart Express, LLC disclosed 152 days after the discovery date its notice gives. Across the 206 other state breach notices on cisonews.net that date discovery to the day, the median gap is 100 days.

Other health care incidents on cisonews.net

All health care incidents

Sources

  1. 2026-07-24 · AEyemart Express, LLC, notice of data breach filed with the Massachusetts Office of Consumer Affairs and Business Regulation, published July 24, 2026
  2. 2026-11-07 · AU.S. Department of Health and Human Services, Office for Civil Rights, breach portal (breaches affecting 500 or more individuals), published November 7, 2026
  3. 2026-11-07 · AIndiana Attorney General, data breach year-to-date report (2026), published November 7, 2026
  4. 2026-11-07 · AMassachusetts Office of Consumer Affairs and Business Regulation, 2026 Data Breach Notification Report, published November 7, 2026
  5. 2026-11-09 · ATexas Attorney General, data security breach reports, published November 9, 2026
  6. 2026-11-09 · AWashington Attorney General, data breach notifications, published November 9, 2026

Tier A: the organization itself (including notices it filed with a state attorney general), a regulator or SEC EDGAR. Tier B: established press. Each fact on this page carries its supporting passage in the page source.

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