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Incident · State breach notice (California AG)

American Family Connect Insurance Notifies Consumers After Auto Quoting Process Issue Exposed Driver's Licen

Published 2026-10-13. By the cisonews.net Desk.

What the notice says

American Family Connect Insurance Company notified affected individuals, filing the notice with the California Attorney General, reported 2026-09-30, about an information security incident tied to its online auto insurance quoting process. The notice as filed states that driver's license numbers may have been involved. American Family Connect Insurance Company describes the event as .

According to the notice as filed, the company determined on or about August 31, 2026 that personal information connected to recipients may have been affected. The investigation found that between June 30, 2026 and August 20, 2026, and, as part of that process, may have acquired a driver's license number.

The notice as filed specifies that and that no policy information of current or former customers was affected. American Family Connect Insurance Company states the issue has been resolved and that it has since , with no further suspicious activity identified.

American Family Connect Insurance Company is offering credit monitoring, credit report, and credit score services through Cyberscout, a TransUnion company, along with proactive fraud assistance, at no charge for twelve months to those enrolling.

What the notice leaves open

The notice as filed does not state an overall total number of individuals affected nationwide, though it specifies . The document does not state how the unauthorized third party obtained the personal information used to generate quotes, nor does it name the source of that other personal information.

Sources

  1. 2026-09-30 · AAmerican Family Connect Insurance Company, notice filed with the California Attorney General, published September 30, 2026
  2. 2026-09-30 · ACalifornia Attorney General, data breach notification record, published September 30, 2026

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